Patient-physician relationship should rely on art ©

Searching for the anchor value and reaching the turning point

James Fleck: Anticancerweb 09 (03), 2019

Practice of Multidimensional Integrative Medicine begins with a professional attitude responsive to the patient's needs and rights. Proper professional behavior promotes empathy, which is a human feeling that cannot be imposed. It should be achieved and maintained through a very qualified doctor-patient relationship. Developing empathy is a personalized work, not admitting a preprogrammed approach to modulate human behavior. The physician, exercising his sensitivity, seeks the dominant behavior trait of each patient, which is called anchor value.

There is a high specificity in expressing the anchor value.

Based on Schwartz's international research, at least ten major human values ​​were recognized worldwide. However, there was great heterogeneity in the priority profile of human values. 

Today, increasing world population further stimulates diversity. Political, social and even humanitarian efforts are systematically failing to identify a comprehensive set of human values. Despite the growing communication resources, media are essentially driven by consumer society, creating stereotypes. Internet reinforces people connection, but also stimulates an illusory idea of ​​an individual egocentric position in the universe. Currently, a large number of biopsychosocial components are responsible for stratification of human values. Only a multidimensional system, possibly supported by big data analysis, could eventually better categorize human values. However, this is still fictional.

Patient-physician relationship should rely on art. 

Identification of patient’s anchor value should be supported by physician’s sensibility. Facing crises, patients better express feelings, opening a true-line of communication. Anchor value usually reflects the strongest motivation on life. Empathy results from the ability of the physician to identify patient’s anchor value. Empathy favors patient's randomly aggregation of other human values, creating a virtuous circle. Physician, assuming a coaching approach, promotes recovery of patient’s self-esteem, leading to the turning point.   

Ideally, patient’s turning point should precede physician's recommendation. Following the turning point there is a decrease in the emotional flow, making patient more attentive and prone to better understand the intervention. Timing for patient’s self-esteem recovery is also proportional to the degree of mutual confidence achieved through patient-physician relationship. Based on empathy it is also possible to initiate a patient educational program. Patient should understand how physicians think and how they support their recommendations. Cognitive psychology resources further stimulates patient’s protagonism. Patient spontaneous searching for knowledge is well-received. However, doubts are better clarified through a direct interface with the physician. Reasoning is gradually integrated into the art-oriented virtuous circle, better qualifying shared decision-making.


References:

Schwartz S: Universal in the content and structure of values: Theoretical advances and empirical tests in 20 Countries, Adv Exp. Social Psych25, 1992

Schwartz S, Cieciuch J, Vecchione M, et al: Refining the theory of basic individual values, Journal of Personality and Social Psychology 103: 663-688, 2012